Lietotne Un Pieslēgšanās

Customers can use the Ferratum app on multiple devices, but should ensure only they have access to those devices and always log out on shared or public devices. For account security questions or help, they can contact customer support via online chat.

If customers experience a technical issue during registration, they should contact SweepBank support via Live Chat. To help resolve the issue faster, they should provide details such as the device they are using, what they were doing when the error occurred, and a screenshot of the error message if possible.

Registration may fail if the customer does not meet the required age, residence, or financial eligibility criteria, or if there are other issues with the application. Customers who need help should contact the customer support team through the online chat option in the bottom-right corner.

If an SMS code does not work, it may have expired, so customers should request a new one and try again. If they do not receive the SMS, they should check that the registered phone number is correct, their phone is connected to the internet, and resend the code from the app; if the issue continues, they should contact customer support via...

A customer’s app account may be blocked due to repeated incorrect PIN attempts, technical issues, or using an outdated app version. Customers should update the app, try signing in again, and contact customer support via online chat if they still cannot access their account.

Customers can sign in to the Ferratum app using biometric authentication, such as fingerprint or face recognition, or by entering their PIN code. If the app was recently reinstalled, they may need to sign in again with their mobile phone number and follow the on-screen instructions.

The Ferratum app offers a digital banking platform with quick access to services and products, including a free digital bank account, a free instant virtual Mastercard debit card, savings accounts, and fixed-term deposit accounts with different interest rates.

Customers can download the Ferratum app at any time, 24/7, on both iOS and Android devices.